Shipping policy
Shipping Policy
We offer worldwide shipping on eligible orders.
Processing Time
Orders are typically processed within 1–3 business days after your order has been placed.
Once your order has been shipped, you will receive a shipping confirmation email. Tracking information will be provided when available.
Delivery Time
Our estimated worldwide delivery time is:
19–37 business days
Delivery times are estimates and may vary depending on the destination country, customs clearance, carrier delays, holidays, weather conditions, and other circumstances outside our control.
While most orders are expected to arrive within the estimated timeframe, delivery within a specific number of days cannot be guaranteed.
Shipping Cost
Worldwide shipping: FREE
There are no additional shipping charges at checkout for standard worldwide delivery unless otherwise stated.
Tracking
Once your order has been shipped, you may receive a tracking number by email.
Please allow up to 48–72 hours for tracking information to become available or update after shipment.
Customs, Duties & Taxes
Depending on your country, your order may be subject to customs duties, import taxes, VAT, or other fees.
Any applicable customs duties, taxes, or fees that are not included at checkout may be the responsibility of the customer.
Customs procedures and charges vary between countries.
Delivery Delays
Delivery times may occasionally be longer than the estimated timeframe due to customs processing, transportation delays, carrier issues, peak seasons, or other circumstances outside our control.
If your order has not arrived after the estimated delivery period has passed, please contact us at daniil.puica@gmail.com with your order number so we can assist you.
Incorrect Shipping Information
Please carefully check your shipping address before completing your order.
If you notice an error, contact us as soon as possible at daniil.puica@gmail.com.
Once an order has been shipped, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damage.
If your package is confirmed to be lost during transportation, please contact us so we can review the situation and determine the appropriate solution.
Contact Us
If you have any questions regarding shipping or your order, please contact us at: